The consultation. Why it is important and tips to prepare for it.
The consultation is the MOST important part of any appointment. This is the time where we discuss what your goals are for your hair, the best way to achieve those goals and go over pricing.
For new clients that are looking for a color service, or even existing clients that want to change up their color, I recommend booking a complimentary consultation appointment a few days before your actual appointment. So many things get lost in translation when trying to discuss color and pricing over the phone or through txt message. When we discuss your goals in person, it makes it much easier to get on the same page and develop a plan to get you there. As well as gives me the opportunity to make sure I have the exact the formula I need to make your hair dreams a reality.
Now that you know the importance of a consultation, here are few tips to help the consultation go as smoothly as possible.
Be sure to know what you want, or at least have a few options that you are deciding between. When a client is too undecided on what they want to do with their hair, it makes it difficult for me to develop the best plan to achieve what they want. Often times, when a client comes in and is too undecided on what they want for their hair, I send them home to give them more time to figure it out. The reason I do that is because if we go forward on a plan that they are not %100 sure of, chances are they wont like it. I want my clients to LOVE their hair and leave my chair happy and feeling great.
Once you know what you want, feel free to bring in inspiration photos! Bringing in a photo or 2 to represent what you are looking for helps to make sure we are on the same page. What one person describes as a cool blonde could be vastly different to another persons opinion on the same color. Pictures help to be sure that we are talking about the same thing.
Finally, be prepared to hear different options to achieve your goal. Everything depends on what your goal is and where your hair is currently. For example, lets say a client wants to go blonde but their hair is currently dark brown. In order to keep their hair as healthy as possible, it may take multiple sessions (appointments) to get them there. Another example would be if the client wants to be white/platinum blonde, but their hair is already damaged. We may have to do some conditioning/bonder treatments before we can even think to put lightener on the hair. The health of the hair is of utmost importance to me. What is the point in having beautiful hair if it is fried and damaged? I want to help all of my clients achieve their goals, but in the safest way possible for their hair.
These 3 tips will help you better prepare for your consultation which will help everything go smoothly. I hope you will keep these in mind the next time you are in need of a consultation!